WICOMER
WICOMER is an UNIFICATION AND MOBILIZATION project with access and use of CRM tools through a remote access Web application to the CRM and mobile application for PDA.
WICOMER is a useful tool for companies. It is imperative to manage all activities related to customers and suppliers regardless of where they are.
BENEFITS
WICOMER benefits are:
· Mobility; it is possible to carry a copy of the data on a mobile device.
· Web access.
· All information is synchronized
· Is tailored to each company.
· Great-ease in their use.
· Safe environment, it will ensure confidentiality.
· All the information is available and it is easier to solve any consultant.
· Teamwork; it coordinates each employee work. It is working as a unit that provides better service to customers.
· Use a methodology in the way people worked.
· Improve employee productivity, as the CRM helps in the daily tasks management including historical records about tasks or customers.
· Do not waste time looking for information, documents, records and other.
· Customize offers and campaigns to clients using all records.
· Update information of the company and its staff.
· Track sales process.
WICOMER provides competitive advantages to companies both building relationships with customers and how to organize employees work as in the used technology.